Privacy Policy

1. Introduction

AIThreads, Inc. ("AIThreads", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our email infrastructure platform and services.

2. Information We Collect

Account Information

When you create an account, we collect:

• Name and email address
• Company/organization name
• Billing information (processed by Stripe)
• Password (stored securely hashed)

Email Data

When you use our service, we process:

• Email content (sent and received through your inboxes)
• Email metadata (sender, recipient, timestamps, subject lines)
• Attachments

Usage Data

We automatically collect:

• Log data (IP addresses, browser type, pages visited)
• Device information
• API usage statistics

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process and deliver emails
• Send you service-related communications
• Provide customer support
• Monitor and analyze usage patterns
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Email data is retained according to your subscription plan settings. You can delete your data at any time through your account settings or by contacting us.

5. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: AWS (infrastructure), Stripe (payments)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

6. Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest (AES-256), access controls, and regular security audits. See our Security page for more details.

7. Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data
• Object to processing
• Withdraw consent

8. International Transfers

Your data may be transferred to and processed in the United States and other countries where we or our service providers operate. We ensure appropriate safeguards are in place for international transfers.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or through our platform.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: privacy@aithreads.io
Address: AIThreads, Inc., San Francisco, CA, USA