An AI That Handles
Your Email For You
AIThreads lets an AI read your emails, understand what people want, reply automatically, and involve a human only when needed.
Think of AIThreads as an AI employee that lives inside your email inbox.
How AIThreads Works
Simple steps. Powerful automation. Your inbox on autopilot.
How AIThreads Works
Simple steps. Powerful automation. Your inbox on autopilot.
Emails come in
Customers, leads, or partners email you as usual.
AI understands the email
It figures out what the person wants, how urgent it is, and how they feel.
AI takes action
It replies, schedules a meeting, answers questions, or updates your systems.
Humans step in only when needed
Complex or sensitive cases are automatically sent to a real person.
Your inbox, handled automatically
Built for teams who want email handled — not just analyzed.
Understands emails automatically
Knows if someone is asking for support, a refund, a meeting, or just information.
{
"subject": "Need refund for order #12345",
"from": "john@customer.com",
"intent": "refund_request",
"urgency": "high",
"sentiment": "frustrated",
"summary": "Customer requesting refund...",
"extracted": {
"order_id": "12345",
"amount": "$99.00",
"reason": "item_damaged"
}
}Escalates to humans when needed
Angry customers, complex issues, or VIPs are sent to a real person instantly. You stay in control.
Replies on your behalf
Sends clear, helpful replies that sound human. No more templated robot responses.
Webhooks
Real-time events
Custom Domains
DKIM, SPF, DMARC
Works with your tools
Connects to your apps and workflows behind the scenes. Calendars, CRMs, and more.
Remembers conversations
People don't repeat themselves
Built for teams who want results
Whether you're drowning in support tickets or missing sales opportunities, AIThreads helps.
"AIThreads cut our support response time by 80%. The AI understands context better than any tool we've tried."
Why not just use a help desk or email tool?
Help desks manage tickets. Email APIs send messages. AIThreads actually thinks and acts. It's the difference between software that stores emails and software that handles them.
| AIThreads | Email APIs | Help Desks | |
|---|---|---|---|
| Thread management | ✓ Native | ✗ DIY | ~ Limited |
| Intent classification | ✓ Built-in | ✗ DIY | ~ Add-on |
| Participant memory | ✓ Cross-thread | ✗ None | ✗ Per-ticket |
| Structured extraction | ✓ Custom schema | ✗ DIY | ✗ None |
| Real-time webhooks | ✓ <100ms | ~ Polling | ~ Slower |
| Agent testing | ✓ Simulator | ✗ Real email | ✗ None |
| Custom domains | ✓ DKIM/SPF/DMARC | ✓ Available | ~ Limited |
| Agent memory | ✓ Built-in | ✗ DIY | ~ Add-on |
| Smart escalation | ✓ Auto-detect | ✗ None | ✓ Manual |
| API-first design | ✓ Full control | ✓ Yes | ✗ Limited |
Hidden gems you didn't know you needed
Small features that make a big difference when you're running AI agents in production.
Noise Gate
Auto-filters OOO replies, newsletters, and no-reply bounces before they hit your LLM. Saves tokens, prevents spam replies.
Chaos Monkey Simulator
Test your AI agent without sending real emails. Simulate angry customers, edge cases, and stress scenarios.
Structured Data Extraction
Define a JSON Schema. AIThreads extracts order IDs, customer info, and issue types automatically from every email.
Bounce Protection
Automatic suppression list management. Bad addresses are blocked before they hurt your sender reputation.
Smart Escalation
AI detects frustrated customers and complex issues. Routes to humans instantly — no rules to configure.
Sentiment & Priority
Every inbound email analyzed for tone and urgency. Surface angry customers and urgent issues immediately.
Let AI Handle Your Inbox
Start free with one inbox. No credit card. Cancel anytime.