Inboxes That Think.
APIs That Deliver.
Inboxes, threads, memory, intent classification, and webhooks. Get structured JSON for every email — act from dashboard or build your own logic.
Everything your business needs
Inboxes, AI analysis, memory, and webhooks — all in one platform.
Every email → Clean JSON
Intent, sentiment, extracted data. Build your logic on top.
{
"subject": "Need refund for order #12345",
"from": "john@customer.com",
"intent": "refund_request",
"urgency": "high",
"sentiment": "frustrated",
"summary": "Customer requesting refund...",
"extracted": {
"order_id": "12345",
"amount": "$99.00",
"reason": "item_damaged"
}
}Human when needed
AI detects complex issues and escalates to human agents automatically. Never miss a critical customer request.
Dynamic intent types,
based on the context
Auto-classified on every inbound email, so that you can write custom business logic on top.
Webhooks
Real-time events
Custom Domains
DKIM, SPF, DMARC
Knowledge Base
Inbox has access to your knowledge-base, it can answer questions and help customers.
AI Memory
Context that persists
Built for AI agents that handle email
From support to sales, AIThreads powers intelligent email automation across industries.
"AIThreads cut our support response time by 80%. The AI understands context better than any tool we've tried."
Built for AI, not retrofitted
Traditional email APIs and help desks weren't designed for AI agents. AIThreads gives you the infrastructure your agents actually need.
| AIThreads | Email APIs | Help Desks | |
|---|---|---|---|
| Thread management | ✓ Native | ✗ DIY | ~ Limited |
| Intent classification | ✓ Built-in | ✗ DIY | ~ Add-on |
| Participant memory | ✓ Cross-thread | ✗ None | ✗ Per-ticket |
| Structured extraction | ✓ Custom schema | ✗ DIY | ✗ None |
| Real-time webhooks | ✓ <100ms | ~ Polling | ~ Slower |
| Agent testing | ✓ Simulator | ✗ Real email | ✗ None |
| Custom domains | ✓ DKIM/SPF/DMARC | ✓ Available | ~ Limited |
| Agent memory | ✓ Built-in | ✗ DIY | ~ Add-on |
| Smart escalation | ✓ Auto-detect | ✗ None | ✓ Manual |
| API-first design | ✓ Full control | ✓ Yes | ✗ Limited |
Ready to build?
Start free with 3 inboxes and 3,000 emails/month. No credit card.